Estrategias para luchar contra el fraude de voz - ERP Spain.com - España y América Latina

Deepfake technology has advanced to the point of successfully mimicking voice signals that give us vital information about a caller’s characteristics, like tone and articulation, making it nearly impossible for call center employees to detect voice fraud using traditional methods. 

The webinar will cover topics like:

1. What is synthetic voice, and why is it a serious threat to call centers and other voice channels?

2. Can you fight synthetic voice fraud and deepfakes with early detection?

3. How can organizations rethink their security strategies to better mitigate the risks of generative AI fraud