Are you looking to utilize AI and modern digital tools for customer experience? - ERP Spain.com - España y América Latina

From the first search or phone call, every interaction with your customers is an opportunity to improve CX and elevate your brand. It is a whole new era of proactive engagement where you know to contact your customer before they even know they need you. In addition to that, they expect a cohesive and simplified experience. Brian Mistretta, Product Marketing Director for NICE CXone, and JJ Bolton, Senior Product Manager for Verizon Business Group will show you how to take the next great step in Customer Experience - meeting customers on their terms with a smart start to their journey and the impact of AI in driving these experiences. Attend the webinar and learn about: - How to take a holistic approach to CX, avoiding the pitfalls of siloed interactions - How to uncover AI’s immense potential for improving CX, elevating agent experience, and streamlining operations and costs