7 Ways to Dramatically Reduce the Friction of Online Identity Verification - ERP Spain.com - España y América Latina

Did you know that 68% of consumers abandoned the application process of a financial service product – meaning that financial service providers lost an estimated €5.7Bn during the onboarding process. Since most customers need to identity proof new users, the question is how can they reduce the friction and high levels of abandonment that prevents them from onboarding more legitimate customers. Join our product experts and learn proven tactics for increasing conversion rates and delighting your online customers by simplifying the onboarding journey, including: - How to reduce the number of steps - How to exploit multiple onboarding channels (SDK & web) - The importance of passive liveness detection - How to automate fraud checks on the ID document - The importance of tapping into real-time fraud signals (device reputation, email age, phone intel) * - The need to provide clear (non-jargony) instructions to the consumer - Why you need to give customers a second bite of the apple (i.e., course correct after submitting a blurry image)