Create A Digital Claims Workforce Fit For The Future - ERP Spain.com - España y América Latina

-Debate predictions for the future of the claims workforce and explore how megatrends, such as rapid advances in technological innovation, are changing the ways claims teams work -What does a digital claims workforce look like? Examine how claims teams can develop new ways of working to achieve the right balance between harnessing the power of data and technology and preserving the human touch valued so highly by customers -Discuss strategies to increase the value claims teams provide to the wider business and its customers, and explore best practices for reimagining processes to free up time for building better customer relationships and improved feedback loops between claims and underwriting teams -Tackle the talent crisis by focusing on how to attract, develop and retain the skill sets needed to support evolving claims teams, and identify the practical steps insurers can take to advance the skills, productivity, and efficiency of its current and future claims workforce