The Long-term Value of Adopting DITA XML - ERP Spain.com - España y América Latina

Join us for Coffee and Content with Dave Koelmeyer, Information Architect at ezyVet. We'll explore how the Auckland-based SaaS provider uses DITA XML to build new capabilities to enhance customer experiences. You'll learn how the global veterinary platform is implementing contextual help and automated video documentation capabilities and find out the company's plans to leverage the powerful combination of ChatGPT and DITA content. Koelmeyer will share strategies for gaining management approval for content operations improvements, emphasizing the value of showing leadership (not telling them) how technical product information development and delivery improvements can achieve business goals. And he'll discuss the importance of connecting technical documentation efforts to sales and why that matters. You'll also discover how ezyVet uses a controlled vocabulary — Simplified Technical English — and why they rely on it to help them communicate effectively. Can't make it? Register, and we'll send you a link to watch a recording when convenient. Coffee and Content is brought to you by The Content Wrangler and sponsored by Heretto, the #ContentOps platform for product, reference, and knowledge content.