From Reactive to Proactive: Building a Synthetic Monitoring Practice - ERP Spain.com - España y América Latina

Many organizations already use synthetic performance monitoring to measure service uptime and alert on availability issues. However Synthetic monitoring has so much more to offer, since the performance and user experience of web sites, web apps, or APIs can have a direct impact on your revenue and operational costs. Join this discussion where we will answer questions like: How does performance and UX impact the business? What metrics should you track? What optimizations can you do to improve those metrics? How do you build a culture of performance, and how can you put processes in place so those metrics only get better? Additionally, we will cover the maturity cycle organizations go through as they adopt a Synthetic monitoring practice, and the challenges they face at each stage. Whether you’re a frontend developer defining “what fast means” for your website, a backend developer wanting to understand the customer-impact of backend services, or an SRE wanting to include user experience into SLIs, this session will bring insight on how to build a successful performance monitoring practice inside your organization that goes beyond just reacting to outages.