When the Answer Really Is “No” -- How to Say It Diplomatically - ERP Spain.com - España y América Latina

As cybersecurity experts, our overall goal is to protect the confidentiality, preserve the integrity, and promote the availability of data for authorized use—all without inhibiting the business from meeting its objectives. But what about the times when we must say “no” for various reasons? This interactive session focuses techniques for having a diplomatic “crucial conversation” with the business when a request just can’t be approved. About the speaker: Tamika Bass is an Information Security professional with more than 15 years’ experience in information security, including information security governance and risk management. Tamika is passionate about improving communication and understanding of information security in the industry. Tamika is an active speaker, college professor and enjoys spending her time educating technical staff on the importance of communicating effectively in the Information Technology space. Tamika holds the following certifications: CISA, CRISC, HCISPP, CBCP.