The Gateway to a Modern Employee Experience: IT Service Desk - ERP Spain.com - España y América Latina

Digital transformation is becoming a necessity in today’s technology-driven environment. Behind the curtain, IT’s role in the business is complex. However, the value of IT’s role is pretty straightforward: provide, maintain, and evolve the technology enabling employees to maximize their work. CIOs and IT leaders must never lose sight of the impact their decisions and strategies have on the day-to-day lives of employees who depend on them. The most obvious place to measure those impacts is the service desk. In this webcast, hear from Director of Product Marketing Seyi Verma on how the SolarWinds® Service Desk solution: • Improves communication between IT and employees by breaking down siloes between IT operations management (ITOM) and IT service management (ITSM) • Drives digital transformation through ITSM and IT asset management (ITAM) • Uses smart technology to maximize employee productivity