Webinar: Global IT Experience Benchmark - Key Findings H2 2021 - ERP Spain.com - España y América Latina

The Era of Experience is here, and it’s here to stay. If you are an IT professional wanting to deliver great experiences for your end-users in 2022, you need to start making decisions based on experience data. That’s why in this webinar, HappySignals will present key insights from The Global IT Experience Benchmark Report H2/2021 that can help you plan for today’s Experience-centric Enterprise IT landscape. Our biannual report about the state of Enterprise IT experiences is based on continuous data collection by our enterprise customers, through HappySignals IT Experience Management Platform. In total, 748,878 end-user responses in over 130 countries were collected from July - December 2021. Don’t miss the chance to hear: - What is the state of end-user experiences across Ticket-based and Proactive IT touchpoints? - Fascinating country-, industry-, and end-user profile-specific differences in perceptions and expectations of IT - What the data means for IT teams trying to increase end-user happiness and productivity? - How to use the data to drive IT decision-making? Join our discussion and be the first to discover the latest actionable findings for Enterprise IT.