Improve IT Service Support and Delivery - ERP Spain.com - España y América Latina

Companies are changing how they run critical SAP systems – taking advantage of new delivery models that improve relationships with business users. With integrated support and application management services – you can scale to meet critical project milestones accelerating digital initiatives. In this 30-minute webcast you’ll learn how companies are modernizing how they manage their SAP systems with preventative maintenance to reduce manual processes and keep software from breaking. We will explore how one company reduced overall open incident volumes by 20%, while improving cash flow as the COVID-19 pandemic set in. Listen in to learn new ways to better deliver on SLAs with a new subscription service model that includes: - Unlimited service requests and incidents for scalability - Response-based SLA for your most common service requests - Custom enhancement hours scoped based on only what you need Jennifer Perry, GVP & General Manager, SAP Services at Rimini Street will share new insight on getting more out of your SAP software while reducing project backlogs and simplifying IT service delivery.