Keeping up with the Millennials – NextGen test strategy for banks - ERP Spain.com - España y América Latina

The demography of the banking services consumer base is fast changing with the Millennials and Gen Z purported to be the top demography in less than a decade. According to Javelin Strategy & Research, 50% of millennials will switch banks if their bank’s mobile application is complex to use. Also, with the decoupling of banking services happening at a rapid pace, banks are no longer competing with other banks; but rather their competition is now with niche technology players. These in effect has made the banks to revamp their test strategy to include 3 key objectives namely 1. High-quality releases 2. Seamless Customer experience – Consistency, Usability, and Performance 3. Faster time to market – Without compromising on coverage Discussion in this webinar will center around some of the proven best practices and tools that anyone can adopt to strengthen their testing strategy, along with real-world case studies.