Using KPIs to Maintain Hybrid IT Performance and Health - ERP Spain.com - España y América Latina

The shift to cloud, embrace of remote work, and other ongoing technology changes are disrupting the stability and security of systems in your hybrid IT infrastructure. Key performance indicators (KPIs) are an important way to measure the performance and health of these systems—from mainframe to cloud—to ensure they adequately support the delivery of quality digital value to your business and your customers, on time and on budget. Join John Crossno, Director, Product Management, and Mike Siemasz, Product Marketing Manager, as they discuss key performance indicators for maintaining the health and performance of your hybrid IT infrastructure, including: • What are KPIs, and what makes them useful? • The wrong and right way to measure KPIs • Meaningful KPIs for improving IT systems health