Reimaging the Client Experience and Empowering Employees - ERP Spain.com - España y América Latina

Holistic. Connected. Digital. Client-centric. As business leaders embrace digital change, these are the attributes that organisations are needing to evolve. In an increasingly remote world, managing and fine-tuning a digital first model in your organisation is essential to enabling employees to be more collaborative and efficient in their profession, achieving strategic growth targets and delivering market-leading client experiences. Watch this episode to learn best practices from our special guest Stephen Gee, Chief Revenue Officer, GDS Group and Edward Wall, Senior Area Vice President, Business Services, Salesforce. In this session you’ll learn: - How Salesforce can help, providing data consistency, reinforcing trust, deploying innovative capabilities and better engaging the workforce with a client-centric performance platform. - How businesses in their digital transformation journey can create a personalised, customer-centric digital experience across the entire lifecycle. - How to retain, upskill and empower employees - enabling them to thrive, feel safe in the workplace and help your business grow.