Healthcare Technology and the New Digital Patient Experience - ERP Spain.com - España y América Latina

Healthcare technology adoption rose steeply and quickly in 2020 as COVID-19 pushed hospitals, practitioners, health systems, and patients to rely increasingly on digital tools for care delivery. While healthcare technology has traditionally been used to advance care and patient outcomes, create administrative efficiencies, and comply with government regulations, there is an emerging focus on the patient-as-customer and technologies that amplify patient-centric interaction. That transformation—and the innovation accompanying it—will continue in 2021. Telehealth and virtual care, which had been accelerated by the pandemic, are the foundation of a hybrid model that will greatly reduce in-person visits. Digital voice assistants, like Amazon Alexa and Google Home, will soon be part of patient rooms. AI and machine learning will continue to transform clinical research, treatment protocols, and virtual care capabilities. Robotics will have a greater role to play in surgical suites. As a host of technological advancements continues to digitize the patient experience, the transformation cannot be sustained on legacy networks and IT architecture. Related needs alone—such as imaging files, patient self-service, and EHR systems—put a new strain on connectivity networks. Join us on Thursday, April 22, at 1 p.m. ET for “Healthcare Technology and the New Digital Patient Experience,” a webinar from Comcast Business. We’ll discuss the rapid rise in technology adoption and some of the most innovative approaches; how shifting patient needs and desires will continue to drive the patient-as-customer transformation; the need for network flexibility and the ability scale both symmetrical and asymmetrical services; and related compliance and regulatory issues (i.e., data privacy and HIPAA).