Advanced Business Process Techniques: Aligning Process Work with Strategic, Organisational and Cultural Factors - ERP Spain.com - España y América Latina

Speaker: Alec Sharp

​• Understand how to communicate business process concepts with executives, managers, and individual contributors in a way that stimulates interest and builds support for change.

​• Learn objective criteria for an end-to-end process, and top-down and bottom-up methods for discovering business processes and rapidly developing a process architecture.

​• Learn how to encourage support for business process change at every stage of an initiative, and the critical importance of a "what first, who and how next, only then why?" approach.

​• Understand a practical and agile business process change methodology incorporating specific techniques for addressing human, organisational, and cultural factors.

​• Be able to apply innovative techniques for rapidly building relevant, accessible process models, especially at the scope (context) and conceptual (understanding) levels.

​• Become familiar with the techniques for designing a future-state process, and how they are applied in a proven, step-by-step method.