Business Continuity – Preparing for the worse - ERP Spain.com - España y América Latina

Business continuity has never been more relevant than right now in the midst of a pandemic. Some business carry on with a period of adjustment, followed by new and innovative ways of working. Others struggle to maintain a semblance of normal operations, with employees idled, support faltering and slim prospects for recovery. What separates these two and how do we prepare for the next major disruption? Find out how Brooke Hospital for Animals, an international charity, created a service culture that allowed for a BCMS and the ability to not only recover, but work entirely independently of its main and international offices while continuing to launch new fundraising campaigns and operate effectively in this changed environment. Join Brian Lake, Head of Information Services at Brooke, and Eddie Potts, Principal ITSM consultant as they discuss leading cultural change and using ITSM best practice to enable an effective approach to a BCMS.