¿Cómo calcular el ROI del Business Process Management? - ERP Spain.com - España y América Latina
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Martes 15 de Oct, 2019
¿Cómo calcular el ROI del Business Process Management?
16:00 - 17:00 hs GMT+1
La implantación de BPM (Business ProcessManagement) no se trata de un proyecto tecnológico, sino la implantación de una Disciplina de Gestión.
Los beneficios que se prometen al implantar BPM, y que están argumentados por los miles de casos de éxito, se pueden justificar realizando un estudio del Retorno de la Inversión para cuantificar la rentabilidad en una inversión BPM.
Para estimar y/o calcular la relación costes/beneficios obtenidos en la implantación de BPM, deberemos realizar de una forma sistemática tanto una estimación cualitativa como cuantitativa de los beneficios obtenidos.
No solo debemos centrarnos en términos financieros, también en métricas no financiaras, como satisfacción del cliente, tiempos de proceso, volumen de proceso, cumplimiento de objetivos o resultados, tasas de errores durante el proceso, reducción de los riesgos,tiempos de respuesta, etc.
En la elección de la medición del ROI en una inversión BPM, las empresas deben adoptar un enfoque equilibrado.
Se tomarán indicadores, financieros o no, en su conjunto, proporcionando una compresión completa de la rentabilidad de la inversión de BPM.
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16:00 - 17:00 hs GMT+1
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ABPMP
Junio / 2025 • 267 webinars
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TODOS RFP
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Junto con nuestro socio Technology Evaluations Center ofrecemos a nuestros usuarios una plantilla detallada RFP para software de Planificación de la Demanda. ... Leer más ►
Publicado el 27-Nov-2019 • 19.33hs
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TODOS RFP
Plantillas RFP para software PLM (Project Lifecycle Management)
Publicado el 13-Jul-2018 • 20.14hs
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TODOS RFP
Plantilla RFP para software de gestión de Recursos Humanos
Publicado el 26-Abr-2018 • 20.15hs
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Transportes Casos
Panorama Consulting analiza el fallo del ERP de Luthansa de febrero del 2023
La consultora Panorama Consulting hace un análisis del fallo del ERP de Luthansa del pasado febrero del 2023 debido a un fallo en Data Center. ... Leer más ►
Publicado el 20-Oct-2024 • 17.41hs
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Distribución-Mayoristas Casos
Prodware monta la Gestión de Centro Logístico de 21.000 m2. con Microsoft Dynamics 365 Business Central
Publicado el 12-Mar-2024 • 13.37hs
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Industria y Fabricación Casos
Maquinaria para la Construcción Kobelco implanta ERP-EAM IFS Cloud para 8000 usuarios en 11 países
Publicado el 12-Mar-2024 • 13.37hs
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Teoría
El alto coste en software de quedarte en la fotografía y no en la radiografía
Soya es un hombre de 50 años de la prefectura japonesa de Ibaraki. Es motero y un día decide crearse una cuenta en Twitter. Sube fotos frecuentemente, pero no tiene mucho éxito, apenas unos pocos me gusta y algún que otro mensaje de respuesta. Sin embargo, de pronto cambia su estrategia y empieza a recibir muchos me gusta en cada una de las fotos que sube: se ha convertido en influencer. ... Leer más ►
Publicado el 22-Dic-2021 • 14.37hs
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Alimentación y Bebidas Producto
Directorio de software ERP para Alimentación
Publicamos directorio de software y consultores ERP para el sector de producción alimentaria. Además podrá encontrar un informe en inglés de TEC sobre ERP para la Industria de Procesos. Contenido patrocinado por Ekon España. ... Leer más ►
Publicado el 12-Mar-2024 • 13.35hs
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Distribución-Mayoristas Producto
ERP para Distribución: Directorio de Productos
Publicado el 1-Mar-2022 • 14.42hs
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TODOS Producto
Las Historias de usuario nos ayudan a crear productos increíbles
Publicado el 17-Jul-2020 • 14.02hs
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Pivotal CRM Ver más »
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Pivotal CRM en Banco Corpbanca [Caso práctico]
Publicado el 3-Feb-2016 • 12.17hs
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