Managing Service Providers for Today´s Digital Business - ERP Spain.com - España y América Latina

How does today’s rapidly changing IT environment affect your relationship with your outsourcing service providers? The need for agility in spite of strict regulations and emerging technologies in the cloud are changing the way enterprises and service providers do business. Sourcing has become about more than reducing costs and monitoring performance.

Join Robert Krohn, partner at ISG, the leading technology insights and advisory services firm, to learn about emerging trends in service level methodology that help to control risk and achieve business outcomes.

Who should attend?

-CFOs, CPOs, CIOs

-VP, Director & Managers of Application and Development

-VP, Director & Managers of Vendors, Suppliers, Procurement, Purchasing, Contracts, IT or Service Category

-Service Provider Account Directors

-Service Provider Application Development Managers

In this 30-minute session, you'll gain insights about how to:

-Understand end-to-end service levels and their market penetration.

-Manage outcomes to align the business to its digital goals.

-Use objective metrics to build healthier relationships with service providers.