Why Running IT Like a Business Matters - ERP Spain.com - España y América Latina

In this webinar we’ll challenge the way you think about IT Business Management (ITBM) and the strategic linkage to IT Service Management (ITSM) that will provide your organization the key to unlock the promises and expectations associated with running IT like a business. We’ll also provide clarification around the nature and strategic importance of the Service Portfolio and Business Relationship Management; how to manage demand in an environment of competing business agendas and how to prioritize projects in the context of organizational constraints. We’ll provide guidance on value paths that lead to better strategic alignment with your customers and business partners. We’ll unpack these areas as we consider why running IT like a business matters: • BofIT - Six Key Questions. • Anatomy of a Service Portfolio. • Engaging your Business Partners. • Managing Demand and Prioritizing Projects. • Value Pathways to Success. ABOUT THE SPEAKER: Dale Landowski is a Principal Consultant for the BofIT Practice at Cask Dale has extensive experience as a practitioner and consultant for Fortune 100 companies developing and delivering business-aligned services and solutions. He's an advocate for extending the IT value-chain through the use of end-to-end services that provide stronger linkage of business needs to the underlying technology, processes, information and support capabilities. Dale's diverse background showcases the big-picture mindset to many of IT's challenges.