The Rising Impact of Internet Performance on Customers - ERP Spain.com - España y América Latina

Customer expectations are on the rise. Every touch-point with your consumer is representative of your brand, and Aberdeen research has shown that even a three second delay leads to customers abandoning a site or application. A sluggish website or website interruptions can drive away customers, impair sales and tarnish your brand. When it comes to providing the best web experience, leading organizations work to have deep visibility and understanding of everything that impacts web performance and implement strong management procedures to remedy issues before they impact customers.

Join Jim Rapoza, Sr. Research Analyst of Information Technology at Aberdeen Group, and Matt Toy, Sr. Vice President of Customer Experience at Dyn, to understand what it takes to be a leader in Internet performance and customer satisfaction.

Attend the webinar to learn:

    What leading organizations are doing to keep their websites sticky and their customers engaged
    How improving website performance can increase business metrics across IT and marketing operations
    How leading organizations are measuring performance and customer interactions to deliver a better web experience