Onboarding de clientes en Seguros con Kofax - ERP Spain.com - España y América Latina

At this moment, 30% of insurers are comprehensively investing in digital technologies to streamline their operations and provide a better customer experience.1 They’ve taken steps to eliminate the time-consuming online interactions in areas such as onboarding, policy administration and claims that frustrate customers, as well as brokers and agents. Those first information-intensive interactions, of course, are the most critical: you usually only get once chance to win a new customer’s business. But winning is only part of the equation: “As insurers seek to improve their growth rates, they must rely on three main methods: acquisition, retention and, related to retention, cross-selling. They need to invest in ‘wowing’ customers, not merely satisfying them at key moments of truth.2 Is your organisation taking the steps to win – and wow – customers from those first critical interactions and keep them engaged throughout the process? Register today to join our webinar Win and Wow – The Art of Applicant Onboarding in Insurance, and gain insights from industry experts on topics such as process automation, personalisation, advanced verification techniques, customer loyalty and more. . You’ll also hear about customers who have successfully transformed their onboarding operations, resulting in better customer conversion and retention rates. Speakers will include: •Sheryl Kingstone, Director, 451 Research •Darren Collins, Global Director, Banking & Insurance, Kofax Don’t miss out! Register now >>