Automation strategies for the IT Service Management in digital business - ERP Spain.com - España y América Latina

As businesses are under increased competitive pressure to transform into digital enterprises, they are relying on technology as never before. IT Service Management, deployed across the enterprise and focused equally on IT and non-IT services, becomes the enabler of digital growth. IT Service Management is required to manage the increased velocity of changes and releases initiating from DevOps and Agile, and all existing processes - such as incident, change and request management - must support Agile. The support methods must fit the evolution of the digital workplace and the changing nature of work. To be able to address new requirements from digital business, ITSM needs holistic automation to become easier, faster and transformative. In this webinar we will explore how much and what kind of Automation is needed in ITSM. You will learn how the HPE IT Service Management Automation solution is easier to manage and use, faster to install and manage with services that digital workforce needs. We will discuss what freedom and benefits you can enjoy with ITSM solutions based on container technology. We will show you a demonstration of a request-to-fulfillment process that can enable your IT to evolve into a strong digital business partner.