Who You Gonna Call? Arm the Service Desk to Ghost-Bust Issues Before They Occur - ERP Spain.com - España y América Latina

Who They Gonna Call?? Arming the Service Desk with Insight and Speed to Ghost-Bust Issues Before They Occur From mobility to virtualization and public cloud, today’s IT environment is a pretty spooky place. It’s an ever changing mix of complex technologies all brought together to deliver services. But you want to know what’s really scary? Expectations for delivering services have never been higher. When there are challenges in your environment, how do you find the ghosts and goblins causing the problems? How can you identify vulnerabilities in the first place, while understanding the business impact when they do break or disconnect. Join this important webcast because one thing is for sure; YOU are ‘who they gonna call’ when things go wrong! Join Chris Marsh 451 Research Director covering social, mobile, and cloud technologies, Kevin Coppins General Manager of the Americas for EasyVista and Bruce Aboudara Senior Vice President, Marketing & Business Development of Scalable Software as they discuss, and debate why the real ghostbusters in IT sit at the service desk.