Voice AI in 2025: From Robotic IVRs to Human-like Voice AI Agents - ERP Spain.com - España y América Latina

AI-powered voice agents are poised to close the satisfaction gap that has long plagued traditional voice technologies like IVR systems. The 2025 State of Voice AI Report reveals a striking disconnect: while 80% of organizations have implemented traditional voice agents, a mere 21% report satisfaction with their current solutions. Despite this gap, forward-thinking enterprises are increasing their investments in voice technology, recognizing that next-generation voice AI agents represent a fundamental shift in customer experience and operational efficiency. Join Opus Research and Deepgram for this live, interactive webinar as we unveil findings from the 2025 State of Voice AI Report, exploring the most compelling business reasons to implement voice AI agents and what key improvements are required to unlock even greater adoption. Key Takeaways: * Why Voice AI is now foundational for enterprises to scale operations * Results from the 2025 survey, including why 84% of respondents plan to increase their budgets for voice technology * The most common blockers for voice AI agent adoption, from performance quality to integrations and customization