Ep. 10 – Workflow Automation Deep Dive - ERP Spain.com - España y América Latina

In this episode of "If Your APIs Could Talk," we explore the Workflow Automation feature of Akamai API Security. This feature dramatically improves efficiency and productivity by simplifying the creation of multi-action workflows. It uses a user-friendly visual editor, customizable workflow samples, and over 300 pre-built connectors. In this session, you'll learn how to automate complex event response processes and synchronize incident-related data with third-party services like ServiceNow, JIRA, and Azure DevOps. We'll also provide examples of common workflow use cases, including: - Incident creation in ITSM solutions - Notifications to security and business teams - Data customization - Bi-directional sync with ticketing systems - Preventive workflows to block suspicious traffic Whether you're an existing user or considering Akamai API Security, this episode will provide valuable insights into using Workflow Automation to streamline your security operations.