AI in Customer Service: Chatbots and Beyond

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The rapid evolution of AI-driven customer service tools, such as chatbots and virtual assistants, is revolutionizing the way businesses engage with their customers. Through automation, AI is reshaping customer service operations, enhancing response times, and delivering personalized solutions, all while preserving the human element. But how can businesses harness the power of AI for customer service? Join Ramesh Dontha and guests as they discuss: - The evolution of chatbots - Emerging customer service AI tools - Why the human element is important in customer service, and how to preserve it when working with AI models - And much more!

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17:00 - 18:00 hs GMT+1

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AI: The Future of Business

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AI in Customer Service: Chatbots and Beyond

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Descripción

The rapid evolution of AI-driven customer service tools, such as chatbots and virtual assistants, is revolutionizing the way businesses engage with their customers. Through automation, AI is reshaping customer service operations, enhancing response times, and delivering personalized solutions, all while (...)

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