2024 Retail Store Experience Study: Key Findings & 5G's Role - ERP Spain.com - España y América Latina

Physical stores remain the lifeblood of retail, and store operators are investing in new technologies to make operations more efficient and profitable, and to serve consumers in new ways. Optimizing network connectivity in stores is critical to keep customers coming back. In this webinar, Chain Store Age and Cradlepoint, part of Ericsson, will review some of the central findings of the 2024 Retail Store Experience Study, which looked at trends in IT spending, technology adoption, and the impact that this spending and technology is having on sales. Cradlepoint will give examples of how retailers are leveraging hybrid networks – a mix of wired and wireless technologies – to transform operations and drive revenue growth. You’ll learn: *Sales breakdowns and expected growth by customer engagement channel *What technologies retailers are banking on to engage their customers and drive sales growth *How retailers are exploiting the flexibility of cellular technology to interact with customers throughout the store and to enhance warehouse and in-store operations