Rethink Your Feedback Strategy with Open Text Analysis (OTA) - ERP Spain.com - España y América Latina

Open text feedback is full of valuable insights. But the sorting, tagging, and analysis are obstacles to understanding that feedback, and to making it valuable to your business. AI-powered OTA helps feedback professionals act on unstructured feedback at scale: --Bring together all your open text to understand how your customers really think and feel—in their own words --Turn qualitative feedback data into trackable, actionable insights with summaries of themes and sentiment --Analyze and act on open text feedback faster than ever, at unheard-of scale, so you can track—and show off—your impact CX has changed a lot in recent years; this webinar will help you keep up with evolving technology. Join this short webinar to begin rethinking your entire feedback program with OTA and other cutting-edge technologies.